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Learn MB-210

MB-210: Microsoft Dynamics 365 Sales

Here are resources for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives. You’ll find useful info for configuring and expanding the core functionality of Leads, Contacts, Accounts, Opportunities and supporting entities to map to the sales processes in place at the company.

You’ll be able to identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash journey.”

Working with Dynamics 365 Sales

Generate leads, create opportunities, and utilize embedded intelligence with Microsoft Dynamics 365 Sales. This learning path covers the key elements of the Sales app.

Create and use analytics reports with Power BI

This learning path introduces you to Power BI, and teaches you to use and build business intelligence reports.

Apply goal management to D365 Customer Engagement

Apply goal management to track your individual, parent, and child goals. Analyze the results of your goal management to make better business decisions.