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Microsoft 365

Microsoft Dynamics 365 can help your business to become significantly more efficient and productive – if it’s implemented correctly. A consultant’s job is to make sure that it is.   Here are some key reasons why we suggest working with a Microsoft Dynamics 365 consultant rather than going it alone.   Customisation A consultant can help you customise the CRM so it solves the key problems your organisation is...

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When choosing the right CRM, it’s important to be clear on what your organisation needs. Most organisations turn to a CRM because it can improve their performance in the key areas of sales, service and marketing. Let’s look at each in turn, as that will help you to compare and choose between rival CRMs.   Sales   How does your sales team currently operate and are they working as efficiently as...

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As remote work and social distancing become more common, many nonprofit organizations must find new ways to deliver digital versions of traditional in-person events like fundraising events and galas, town halls with constituents, or all-hands meetings with staff and volunteers. Join Microsoft Tech for Social Impact for a free 60-minute online event as we discuss technology solutions like Teams and Teams Live Events and share tips...

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A Customer Relationship Management (CRM) system’s main role is to help you use your time more wisely. Let’s look at the key areas your not-for-profit can benefit from. DONOR MANAGEMENT Who are your best donors? What matters to them? When was your last interaction with them and what did they say? Knowing the answer to these and other key questions ensures that your donor teams call the...

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