Blogs

AEP Energy wanted to generate useful insights to better serve their customers from decades of data spread across multiple systems. Microsoft was able to help them migrate data from more than 460,000 residential, small business, commercial and industrial customers. into the Dynamics 365 platform, making them more competitive against larger suppliers with less customer focus. Read More...

Virtual assistants fill an essential role in your keeping your customers engaged 24/7. This infographic highlights the how chatbots fit into enabling Always On services and how acquirable they are today. View: Chatbots...

Too many organizations are familiar with layering multiple individual solutions, one by one and over a span of time. This creates a maze of security tools and platforms that lends to navigation challenges for IT staff. Arizona-based El Rio Health found itself in this exact situation. It needed one integrated platform to handle all its security needs, and Microsoft 365 with E5 security bundle was the...

Marketing technology is not something that has been widely adopted in the luxury yacht industry. Yet, targeting this niche demographic requires precision and little room for mistake. Watch as Northrop & Johnson, a luxury yacht company, implemented Dynamics 365 Sales Pro and achieved a 70% increase on their charter sales. Dynamics 365 gave them a real competitive advantage, providing them with a window into the customer...

Do you struggle with outdated, legacy sales automation solutions that still place data in silos and prevent your sales team from working remotely? You're not alone! Many SMBs believe that new, cutting edge digital solutions are too expensive and out of reach. Fortunately, there is a better way. Modern digital-first solutions like Dynamics 365 Sales Professional empower sellers to work remotely and access customer data like...

Contrary to popular opinion, small and mid-size businesses are at a greater risk for a cybersecurity attack than large corporations. But because many SMBs assume they're not at risk, they rarely invest in security measures that could save their businesses. Read this article for more on the real impact of a data breach on SMBs and what you can do to protect your business. Read More...