When the world is changing at breakneck speed, innovation becomes an organization's most important weapon. History offers a few key lessons about how to wield that weapon in the future. The article underscores that the process of innovation itself is morphing into 'outside-in' models in addition to other important trends. Share this forward-thinking article from Inc. on your social media accounts to attract new followers. Read More...
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Customers' expectations for the service your organization delivers is evolving as rapidly as the technology to deliver it. This infographic highlights some of the key standards Microsoft can help you achieve. View: Customer Service Trends...
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Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution. Read More...
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Meals on Wheels serves and nourishes community members across the country. When Meals on Wheels in Greenville County wanted to reach more people in need, the organization's leaders knew they needed a way to keep company data safe and to improve communication among team members. With Microsoft 365 for Business, Meals on Wheels of Greenville transformed internal processes and went above and beyond the call to...
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Identify and repel more threats than ever before with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel. Learn more about intelligent security solutions for your entire enterprise. View: Secure the future: Four key areas of intelligent security...
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The landscape of teamwork is changing. Did you know that 83% of employees depend on technology to work together? We know many businesses struggle with disjointed file sharing and dispersed resources. If it sounds like we're describing your company, don't worry--we can help. Now you can take the hassle out of workplace communication with Teamwork solutions from Microsoft. With an integrated Teamwork solution, your employees can bring...
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