Now is the perfect time to reach out to customers and prospects to say, "thank you" and wish them a "Happy New Year." Here is a festive, digital card to post on social media or email this week....
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This video showcases how Microsoft Dynamics 365 streamlines the process to delivering a complete and fulfilling customer service interaction with fast, personalized, intelligent support....
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Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate in order to deliver exceptional customer service....
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With six breweries and 1500 pubs, Marston's needed help to learn as much as possible about their customers' evolving tastes. In this video, the company's heads of technology development and marketing talk about the benefits of the Microsoft suite of intelligent apps that communicate with one another to get the most out of collected data....
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Getting to a Zero Trust model can take years of effort and require collaboration across the enterprise. If you are committed to deploying a Zero Trust model, or even if you're just considering it, here are 10 tips to help make your journey a bit smoother. View: 10 tips for enabling Zero Trust security...
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Zero Trust is a journey, not a destination. Moving from an access model based on implicit trust to a Zero Trust model based on explicit verification requires careful planning and time. This eBook outlines the critical steps in the journey to Zero Trust for your nonprofit. View: How strong identity management provides a foundation for 'Zero Trust' security...
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