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Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution. Read More...

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Meals on Wheels serves and nourishes community members across the country. When Meals on Wheels in Greenville County wanted to reach more people in need, the organization's leaders knew they needed a way to keep company data safe and to improve communication among team members. With Microsoft 365 for Business, Meals on Wheels of Greenville transformed internal processes and went above and beyond the call to...

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The landscape of teamwork is changing. Did you know that 83% of employees depend on technology to work together? We know many businesses struggle with disjointed file sharing and dispersed resources. If it sounds like we're describing your company, don't worry--we can help. Now you can take the hassle out of workplace communication with Teamwork solutions from Microsoft. With an integrated Teamwork solution, your employees can bring...

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How can you improve teamwork for your team? And what does successful teamwork look like for employees across different generations? Research shows that regular constructive feedback is key to making employees feel that their contributions are valued, especially among younger workers. This in turn translates to increased motivation among all employees and a reinforcement of the team's core values. Check out this article for more...

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Clifton Coffee Roasters (CCR) is a popular coffee company that profited from the recent boom in café culture. As Clifton Coffee Roasters' business grew, so did the company leaders' ambitions. They credit digital business and communication tools from Microsoft with helping them to grow and scale their business. Now, they provide additional services like technical support and delivery service to coffee shops across the UK....

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