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January 2020

Over the course of 2019 we had a lot of highlights meeting so many of you and getting to welcome you to the Dynamics space.   With the beginning of 2020 we look forward to bringing you bigger and better projects and establishing you and your business in the future! But as businesses develop, people also develop.   Andrew Rogers, who has worked with us diligently throughout 2018 and...

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New exploits come out faster all the time. Office 365 Advanced Threat Protection helps organizations stay ahead. Download and customize this infographic with your company logo. Then share it with customers and prospects to emphasize the costs and risks of cybercrime and the three ways Office 365 Advanced Threat Protection defends against unknown threats before data is compromised. View: Is Your Email System as Advanced as...

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There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things -- including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified. A recent report from Deloitte highlights how customer service has...

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Leading tire company Michelin put together a team dedicated to engineering a game-changing experience that would allow customers to bypass the in-store line and reclaim their day. Watch this video to see how Microsoft Dynamics 365 for Field Service allows Michelin to make the customer experience remarkable by allowing customization of Michelin's OnSite app....

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It's been a long road, but Security and IT teams are making great progress in terms of collaboration, according to a new Dark Reading survey of IT and cybersecurity professionals. Dark Reading tracks progress year-to-year and reported an impressive positive movement in terms of how teams view each other, but still saw room for improvement around disparate tools (leading to silos of data) and inadequate...

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A work week in the life of an IT professional revolves around defending, protecting and securing IT systems. A complete, intelligent solution including Office 365, Windows 10and Enterprise Mobility + Security, Microsoft 365 empowers IT heroes to depart for the weekend with peace of mind.  Check out the innovative tools in Microsoft 365 that help protect business data, enhance threat protection, guard against accidental sharing of...

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"Good CRMs will not make you drool in admiration or write a pretty sonnet, but the bad ones will drive you and your employees crazy." CRM systems are a necessary component of being proactive in managing your business. These seven signs are a great way to assess whether your CRM solution is not just meeting expectations but empowering your organization to focus on putting the customer...

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Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it found it needed a single, all-encompassing solution to connect multiple offices, adapt easily to business processes and support employees out in the field. Climatec chose a Microsoft solution for field service to help it organize and automate business processes while also equipping employees with the data...

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"Data offers us so many competitive advantages--time savings, customer insights, increased efficiencies. It helps us better target our customers, personalize our marketing efforts and create new products our customers really want." When companies learn how to fully-utilize data to drive organizational decision-making, that's when the magic happens. In fact, organizations embracing digital transformation generate an average of $100M more income each year. Let us help you get...

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